I ordered a few things including two plastic storage cases for some Compact Flash cards that didn't have cases when I purchased them from else where. At $0.40 a piece that was a good price compared to what I was finding at other places.
When I received my package I discovered that I was short one of the cases. I sent an email and got a response with in 15 minutes. I didn't expect them to take long to response but I didn't expect a response that quickly either. They put another case in the mail and I received it the following week.
While I have ordered from them in the past I haven't done a "ton" of business with them. This will for sure keep me coming back when I need things like SD Cards, Micro SD Cards and Compact Flash Cards.