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Michael M.

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Experience: Travel, Shopping

Member since January 2021

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1 Review by Michael


Total scam business. I used Booking.com to book a room at the Red Carpet Inn in Fort Lauderdale for a week only to have my reservation refused when i arrived because my drivers license had expired a month prior which i did not realize. Next day i was checking my bank info and saw where i was charged for the entire reservation by booking.com which totally contradicted what is stated in their payment policy. I tried to email them many times with no replies or ones that made no sense and where disjointed from my requests. I concluded that the replies I did get back were from mere robots, always with last name beginning with the letter c ( Carla C., Mona C., Gerry C., etc.) This company is a total scam! DO NOT USE THEM! There is a reason they operate out of the Netherlands. Think about it. STAY AWAY!

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