Michael M.

Just FYI, this is May 4,2017. I've had 3 encounters with fiverr freelancers and 2 of them were HORRIBLE. 'Genuinely horrible. I worked with a very immature translator who questioned me on why I gave him 4 instead of 5 stars. It was as though I had to defend myself. He also EXPECTED a tip, which (of course) disinclined me in doing so. He had numerous mistakes in his translation, didn't deliver my file in the format I had asked for, and then questioned my rating of him. I was actually being GENEROUS in giving him 4 stars.

Then I worked with a designer who was taking my layout, my choice of font, my text, and simply creating a business card in a format that would be print company-friendly. At first, I got a zip file that--when I downloaded it--was identified by my machine as an iTunes file! Later, when I received corrected files, I sent them to Moo (an online printer), to have them look at them. They had the "fiverr" watermark in them! And, on closer inspection, I noticed that a logo was horizontal on the front of the card, and vertical on the back side. Spacing of the entire text and logo on the back was off, as was spacing between the logo and a line of text.

HERE'S THE KICKER. I offered the so-called designer an out, and she took it. She "refunded" my $70. But--and it's a huge but--I don't actually get that money back! It goes into my "account," to use for future projects, with this company that I've grown to hate.

So there you have it. Oh--they're located in Israel, so you can't contact a state's attorney general, say. I will write some letters, though. A payment to a designer, with a refund, SHOULD be a refund to ME, of my hard-earned money.

Simply. Avoid. Using. Fiverr.