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Michael M.

Contributor Level

Total Points
86

1 Review by Michael

  • Joss & Main

11/7/16

I purchased a dresser only because they had the less expensive price and the style I was looking for. I placed the order and it was confirmed almost immediately. This was on October 14th. 7 days later I received notice that the item was in the warehouse and ready to ship. The item is coming from Georgia, and I live in Texas. I have been a logistic manager for a shipping company, and I know that on a truck, it would take at minimum 5 days to get to the Houston area. On November 4th, I decided to check on the shipment, and found it arrived in North Carolina on 11/3? NOW WHY would this item ship from Georgia to North Carolina on its way to Texas? It should have been a straight shot. I contacted customer Service, and they could only tell me that it is expected to arrive in a week. Excuse me J&M, you are less than 1000 miles away from me, and it takes 3 weeks to get something? I have not received it yet, so I am only assuming I will get it next week. I will report back. The point here is that J&M needs to work on shipping & logistics. I could have driven to the warehouse and back by now.

Michael Has Earned 6 Votes

Michael M.'s review of Joss & Main earned 6 Very Helpful votes

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