I never saw anywhere on my way to purchase the gold, nor did the chat room rep tell me before the purchase that I would have to send a picture of my photo ID and credit card. So I wait 4 hours, which is how long he(Tyler H) said it would take(2-3 hours), nothing. Go back in the chat room talk to John Woo, which is when they asked for the personal info, which frustrated me. But whatever. I had to cover up all my personal info, which he kept telling me wasn't good enough, kept wanting me to send the whole credit card in a picture to him(Yea f'n right). Then he said it would be 2-6 hours. Go to sleep, get home from work, and I see an e-mail saying that I gave them the wrong toon name, which I did, but I told BOTH Tyler and John(the chat reps) about my mistake, and they BOTH said it was fine they would fix it, which apparently they didn't. 24 hours later(and 21 hours later than promised), I am still currently waiting on my gold. I go to speak with another chat rep, someone named Lily. She says that they will meet me face to face, so I wait around 10 minutes, don't hear anything from them. I tell them I am at Org Bank. She replies, "Its shift change, can you reopen chat in 10 minutes?" I'm thinking, ARE YOU SERIOUS? NO. I try to type it but she ended the chat session immediately after she typed the sentence.
I will say that guy4game has the cheapest WoW gold I have found, but when there is only a 1.00 difference between guy4game that makes you jump through a million hoops and gives you HORRIBLE SERVICE versus the next guy that will deliver on time and is competent, I will pay the extra 1 or 2 or even 3.00. I just made a small $22 purchase and I had to involve myself and am still having to involve myself in the chatroom and purchase for literally hours. WAY TOO MUCH TROUBLE. DO NOT USE THEM.
Edit: I have bought gold from someone else a couple times since then, fastwowgold. I was expecting 30 minutes or so. No, I logged in, 2 minutes later, guy was messaging me. Another time, 5 minutes. They are top grade. I go to them for my wow gold needs anymore.