Michael L.

This has been a terrible transaction for me. I ordered a $300 voucher and the link that came in did not work. I wanted to use that voucher the same day to get a gift card to buy something. I went to the website to send a cancellation request in. No one has ever contacted me about it. I called the same day and the agent who assisted me said he'd put in a ticket with tech support and that they would contact me because they don't have phones. Again, no one contacted me. I called again 4 days later and the agent at the time said there is a no return policy after the item is shipped. Shipped? Its an e-card! Unless i can navigate through your website at light speed there is no way to put in a cancellation before it's "shipped". So the agent escalated to get a refund. I still have not heard back from anyone. This is a SCAM.