Michael L.

I am on the phone now with the credit card company. I was baited by the great price, but when the package arrived, the item was completely different with a model number that does not match. After a week of discussions, they will not refund my money. Their reasoning is that it is the same brand. It's like buying Ford Mustard, and receiving a Ford Focus at delivery. They feel that I should be happy because they sent me a Ford, so no refund. So now I am responsible for a couple of hundred dollars, and still have to buy the correct part. The credit card company says that it can take a couple of months to resolve.

I can't speak of poolsupplyunlimited.com initial intentions, but this really feels like a scam.

Michael, Florida