Michael K.

The app itself is good, no complaints here. But the company has a "policy" on auto-renews to only refund 50% of the $66 semi-annual fee if you forget to cancel. "Who's going to forget", you ask? I'd wager plenty of people, including yours truly. Life is just to busy to remember everything. What's more? EVERY company that I have an auto renew with has sent me a reminder as an overture of good faith. Not DoFasting. So good luck to you if you forget to cancel the auto-renew.

I find this extremely unfair and borderline unethical. All other companies where I've cancelled after the auto-renew, have given me no pushback- none, nada, zilch... except for this one. $33 down the drain.

Caveat Emptor

Requested overnight shipping on an item. Ordered on a Friday. Expected it Saturday. Paid $35 for overnight. Instead they delivered on Monday. They claim that it is their policy to deliver on following Monday on Friday orders. Really? I told them I saw no reference to that at checkout. They responded that if I had gone to their shipping and handling link and then customer support it would have said so. Well- how convenient is that to have your policy buried in clicks rather than in plain view at shipping & checkout? What a joke. If we were talking $3 and not $35 it might be different. In the end customer service apologized that they cannot refund shipping. I quickly corrected them suggesting that their response should read will not refund shipping. There are plenty of other options for online out there... dont waste your time with BNB.