Michael K.

I ordered the product on March 1. It shipped on the 3rd. According to the terms and conditions, once the product ships, it must arrive within 15 business days. It arrived on business day 17 on March 22.

I will not accept excuses that "customs" could cause delays as this is a company that claims to be in France. There are no customs within the EU. Nowhere on their website do they state that their factory is in China.

The "shoes" arrived in a package that looked like it had been kicked around a football field for a week, then chewed and vomited by a horse.

Then, when the package was opened, it was clear I had purchased fake "slippers", not shoes. It is not made of leather and the soles appear to be made of cheap plastic, not rubber.

The terms & conditions are a violation of EU consumer law on several accounts.

1. OULOS cannot refuse to refund the customer if:

(i) the product is damaged or (ii) *IT IS COUNTERFEIT*.

2. The same goes for the cost of shipping the product back. OULOS refuses to reimburse those costs. If the product is damaged or counterfeit, the shipper *MUST PAY*. OULOS claims to be in France. They must follow French and EU consumer laws.

I see on the reviews that someone is trying to start a class-action lawsuit. I doubt this will come to fruition. However, I will be reporting this company to the EU Consumer Protection Agency.

I am going to try to get some compensation via my credit card company. I have sent a detailed email to the company but I do not expect a reply or solution.

Just be aware that this company is a total scam from A to Z. They are NOT located in France and even though they write that they are.