Michael K.

Last year I had a late bill kind of issue and it messed up my books a little bit because I keep every expense on check since I'm launching a very capital sensitive business. So I get in touch with Stream and this rep outright apologies and admits their mistake and offers a bunch of ways we can sort this out. I can't tell you what a relief this was, I was pretty sure I'm going in for a tedious talk with some rep who doesn't even know who I am or what my case is... They were very professional, but very human as well. So my lesson was this, there are no perfect companies or services, but there is a difference in how that company acts when they make a fluke, even just a small one. The rep told me it's their policy to keep things straightforward as possible and always be truthful/direct, and as a business owner with a lot on his shoulders, I cannot tell you how much this means. Thank you!