Michael H.

They Rule

I've been a Powerseller on Ebay for just over 10 years now. A little over a year ago I got myself into hot water by not paying attention to new details on return time frame limits and got 3 'strikes' in one month. Ebay took me down to a restricted status only being able to turn 25% of income generation that I was used to... Having to do something quick (since this is my only income) I imported everything to Bonanza before the listing were lost forever. I very quickly discovered that this place was somewhere I didn't want to be but had no choice but to stick it out for a year until I got my standing back in the Ebay community (takes a year for those 'strikes' to fall off). I don't want to write a book here but to sum it up I'll list the reasons why Bonanza sucks... 1) usually only 1 transaction a month falls into the lowest commission percentage, ALL the rest seem to get the highest one you have already chosen in your advertising tier... 2) Customer support seems non-existent, or takes days to give you an answer that doesn't make sense anyway... 3) I liked the credit card option to buyers instead of Paypal, BUT chargebacks, CHARGEBACKS, CCHHAARRGGEEBBAACCKKSS! And then they charge you another $30 FOR THE CHARGEBACK... 4) CONSTANT maintenance, find out you run a sale on Ebay it also discounts on Bonanza, fine... BUT, the prices never go back to normal on Bonanza after the sale, so if you run the sale again on Ebay now it discounts the discount on Bonanza... I was freaking out when things were selling for less than half of what I was selling them for on Ebay until I figured out what was happening... Price Maintenance is Time Consuming Business! 5) GLITCHES that will drive you Nutz, like it won't accept payments for shipping labels for reasons unknown that will ultimately have you going to the Post Office and pay more (no online discount). 6) 7) 8) 9) & 10) THEY WILL LOSE LISTING DESCRIPTIONS ---- HOURS AND HOURS OF YOUR TIME AND EFFORT WILL DISAPPEAR FOR NO REASON AND NO EXPLAINATION (other than the B. S. you will get if you hound them about it). I had 1400 listings and about half of them went BLANK. All that remained were the pictures, item title, and price. DESCRIPTIONS MAKE THE SALE. Ebay never lost anything more than a picture in over 10 years. I'M BACK ON EBAY --------- GOODBYE BONANZA -------