I ordered from them many times over the years. I was always happy with their products, service prices and customer service. The reason I first bought from them was that I felt prices everywhere else were outrageous and the products were of no better quality. I had heard once that many of their items were items that had been return but were checked to be sure they worked, just like the CPO items sold by some manufacturers at a discount. I'm happy with that. I missed the company and have now found a similar company that resembles cellphoneshop.net. It is cellphonecases.com. I would be thrilled if I found out that they are actually the same company operating under a different name. I haven't ordered from this company yet, but I certainly will.