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Michael H.

1 Level 1 Contributor
  • 3 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Clothing & Fashion, Food & Drink

Member since January 2019

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3 Reviews by Michael

Purchasing was easy and the delivery was fast. Items were exactly as stated in the description. Great company to purchase from.
We went to Red Lobster in Johnstown, PA last night. Ordered all you can eat shrimp. You can order two different kinds of shrimp. Took 20 minutes to get our food. Food was delivered by another server. When our server finally came around again to check on us we tried to reorder two again. Was told we could only reorder one because of computer problems. We each ordered one. The server messed up did not bring the right order for my wife. The food was cold and fried shrimp were gummy. Finally got correct order for my wife but it was also cold. Ordered a drink refill but she kept forgetting to bring it. Finally got it but was really frustrated and got the bill and left. So in a nutshell, horrible service and cold food. Not worth the $60 it cost for that experience.
I purchased a Capital gas cooktop. Item arrived with scratches on the bottom and rings on burner knobs loose and missing screws. Contacted customer service because concerned it might have been used or refurbished. They said it was not but extended warranty to 5 years. Plugged in and two front burner igniters were always on without turning gas knobs on. Contacted customer service again and requested a return. They contacted Capital service and after delay they said they could not find service provider in my area. I had to involve credit card company and PayPal to assist. I finally got an RMA to send back, cost me $149.00. After I verified the item was returned I could not get Appliance Connection to refund. After 9 days I finally got PayPal to issue refund. They said that Appliance Connection never responded to there inquiries. Don't do business with this company.
Harold L. – Appliances Connection Rep
We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Please reach out to me directly at Danielle.s@appliancesconnection.com with your order number. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
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