I bought a Garmin GPS from FACTORYOUTSTORE on July 28 I received it August 3 it stopped working August 28 but I could not contact them until September 4th. I called the store and talked to a Joshua we said that Garmins could be returned for 90 days. So I mailed it back at my own expense and I never heard any thing from them. I have a receipt which shows they did receive the Garmin but they wouldn't issue any credit. I send it back with all the original packing.