Michael G.

I have never had a problem with AVG and would recommend them to my friends until now.
I reciently updated my AVG Ultimate on line from a email link with a few days to go and just after I paid recieved a pop up saying if I paid within the next 8 minutes I would recieve a big discount. I felt this was a bit un fair and decieving so I contacted customer support. My inquiry was could I have this discount implemented to my account.
Well the discount I missed out on is a very minor issue compared to the disgusting people I have delt with on customer support. These people were so rude! I went through 4 of them and they just could not wait to get me off the phone were very arrogant, patronising and one raised his voice to me. I asked to speak to a supervisor and they just flat out refused to do so, gave fake names and just could not understand English repeating what do you want.
All were Indian and I think AVG should be concerned about what this will be doing to their reputation as I am going to cancel my product licence and try another. I'm very patient and understanding and this episode has forced me to warn others.