Michael G.

Am I writing out of a feeling of sour grapes? Hell Yes, and if it helps anyone else avoid putting Money into Kado Capitol without knowing what they are letting themselves in for, then that is a result.
I lost just over £10,000 pounds on their trading platforms inside of 3 weeks, and since Account Managers like Emma Green, and Harvey Smith tell you what to buy and when to sell, doesn't that make them either very bad at their job or robbers?
I researched them, they aren't on the Financial Conduct Authority lists
This is my story and my opinions and I hope it helps if it matches your early experiences with them. I saw what turned out to probably be fake news around Holly Willoughby trying Cryptocurrency Revolution and make 100's on live TV, so I googled and registered with I think an email address and certainly a mobile phone number, then thought better of it and went no further. The following Monday I was inundated with cold calls from Cryptocurrency traders, I challenged them and told them I thought them to be a scam, but they are very convincing and I did have a pot of money that I had been thinking of high risk trading with.
When they say 250 they are talking dollars, so when one originally said 183 to join and when it came to pay they asked for 250 I said no again. They kept calling, and as there seemed to be an identity verification process, as well as questions around any debt or savings I had, seemingly checking that I could afford to trade, and the number became a consistent one from Oxford number ******* *******, I thought to go along with it. Firstly, I told them that there was a trust issue on my part so they sent me $100.
Yes, they keep asking for more, and they call 3 or more times a week to tell you what to buy and how many shares. $250 deposit became suggestions of $2,000 because with the volatility of the market could lose you $250 in one trade, they also match what you deposit. Once they had that, I tried to make a test withdrawal still leaving money in the account, that was cancelled by them. Next time Emma calls I tell her about that and she tells me I didn't have enough money in the account to make that withdrawal, I believed different. I tried a smaller amount and that failed too
In the following week, Emma tells me she has a wonderful surprise for me, she would get one of her more experienced colleagues to call me later and help me understand the market. Later she calls again to tell me that she bumped into her manager ‘in the corridor' who would call me instead.
David Morgan was the person who called, having ‘overheard Emma on a call with me', he spent 1 ½ hours on the phone telling me his background around investing and rates of returns for shares, bonds, ISAs savings accounts and the works. He also said that if I deposited more money he could reduce my rate of commission and increase my ‘Leverage'. When it came down to it he was trying to convince me to invest £7,000 that I told Emma that I had in bonds. I said No, but would think about it, and anyway it would take 2-5 working days to transfer. He called back next day, which is where I told him that I would request a withdrawal. He called again the following day suggesting that I should draw the money on my credit card which I could pay back after the 5 working days it took to withdraw my savings. I said No.
I decided to take a leap of faith regrettably, I could not believe how aggressively David Morgan used his computer to get the money from my bank, he used different payment methods at his end drawing small amounts, my bank locked my account after 2 transactions, he told me to call the bank ‘don't tell them what the money is for, banks don't like us'. He got the money after 3 transactions
Once they had my money, and David Morgan applied his part to provide reduced commission and increased leverage, things appeared to be going ok. With the trades made and commissions and ‘swops' paid, my balance had expectedly reduced. As the calls became routine, to tell me what to sell and what to buy, my balance went from £9,000 to about £12,000. Then came the next ‘great opportunity' from David who told me to expect a call from his ‘manager'. When I asked his name he couldn't tell me.
Paolo Rosso was the man who called, another lengthy call that felt like a sales pitch, during which I asked why each time I tried to withdraw it was cancelled, he explained that I had open trades and you can't withdraw in that case. When can I withdraw I asked, he tells me to speak to the account manager, so in the end I asked him to cut to the chase. He was a Risk Manager and wanted to tell me about his ‘Securitiser', ‘Insurance?' I ask, yes he says at a cost of 35%. I said thanks but no thanks. Next day came the call from Harvey Smith to carry out some trades, selling took my balance to £27,000, and then the buying which immediately sent the profit loss figure into -£1,000's. This was no surprise as it had happened following earlier buys. I kept checking in that evening and during the following days and the P/L figure was plummeting in losses
Next day I get an email that they want to speak to me about my trades which they had closed. He began the call with the usual ‘how are you? He showed no empathy when I said ‘how do you think I feel David?'. I asked David why they closed my trades at a loss when all of them showed they were on the up, he told me it was due to market opening times in UK. He told me that Paolo would call with, you guessed it ‘a wonderful opportunity'
That opportunity was the chance to recover all my losses and they would give me $20,000 to trade with, if I gave them $4,000 (which feels about the equivalent of their insurance?). I told them I would think about it. What would you do? One part that I never got a satisfactory answer to was their own Credit Token Agreement which relates to the money they give to match any deposits, I had reckoned after the 2,000 deposit by their calculation that I needed to make 137 + million units of trade before I got my money without them making deductions, add the figures for the £7,000 plus any $20,000 dollars and I can't see that I would ever get money back