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Michael G.

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Experience: Shopping

Member since July 2020

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1 Review by Michael

7/3/20
SHOCKING EXPERIENCE * AVOID
I ordered 2 x pc, 2 x monitors, 2 x keyboards (value £1622.20) & paid for NEXT DAY delivery. 3 days later (despite being told every day that the items had been shipped and were being delivered by the courier that day) they decided to be told one of the pcs was actually out of stock! No mention of the other machines or monitors until i had to wait on hold for a further hour to be told a categorical lie 'delivery was attempted & un-succesful at 12:30' We have commercial premises, that are occupied Monday to Friday 9am to 5pm, not to mention the fact that 2 new members of staff have been twidling their thumbs waiting for their computers to arrive! I therefore ask for a refund which they refuse to process until the items are back with them! Needless to say I will never be ordering from these cowboys ever again and i suggest for your own peace of mind you dont either!
scottk101
Kat L. – Ebuyer Rep
Hi Michael,
I am very sorry to hear of the problems you have experienced regarding your delivery.
I will review this and be in touch to discuss this further shortly.
Kind Regards,
Kat

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