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I'm starting to feel like I'm being scammed. My Iphone 5S screen began to fail so I filed a claim 6 weeks ago. They charged my credit card $99.00 for a loaner deposit 4 weeks ago and I still haven't gotten it.
They haven't replied to my recent email asking for relief and I still don't haver a working phone screen. Next time I'll just buy Apple Care.
Michael G.'s review of eSurranty earned 6 Very Helpful votes
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Took over 2 months to get phone back and you guessed it. NOT FIXED! Had a cracked back that they...
In reviewing your account notes, it shows that you were refunded the amount in questions and you declined the repair option we offer which is having the device repaired by the Apple Store. We can not send you a new phone when your device can be repaired!