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3 Reviews by Michael

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PayPal

PayPal

6/11/14

Do not use PayPal. You are not protected as much as they claim. I made a $2k purchase for some custom fireplace doors. Never got the doors and did everything is the PayPal policy to file claim. PayPal doesn't make claims on custom made product even if the seller doesn't ship merchandise. PayPal is a scam. good luck getting a live person on the phone, you get looped in automation and the only way to get a live person is to not select from the automation prompt. PayPal put a negative mark on seller account. whoo hooo, that didn't help me get my money back

FiresideSolutions

FiresideSolutions

6/11/14

I purchased a custom fireplace door from this site which claimed 2-3 weeks for delivery. I was told every week by Marko Posavac production was running behind. I ended up filing claim with PayPal after 6 weeks. This site only takes PayPal so good luck getting your money back. PayPal doesn't refund custom orders even if the seller did not deliver item. I'm out almost $2k, never got door, and now can't get a return call. Beware and do not order from this website.

Fireplace Doors Direct

Fireplace Doors Direct

6/11/14

I purchased a custom fireplace door from this site which claimed 2-3 weeks for delivery. I was told every week by Marko Posavac production was running behind. I ended up filing claim with PayPal after 6 weeks. This site only takes PayPal so good luck getting your money back. PayPal doesn't refund custom orders even if the seller did not deliver item. I'm out almost $2k, never got door, and now can't get a return call. Beware and do not order from this website.

Michael Has Earned 8 Votes

Michael F.'s review of Fireplace Doors Direct earned 6 Very Helpful votes
Michael F.'s review of PayPal earned a Very Helpful vote
Michael F.'s review of FiresideSolutions earned a Very Helpful vote

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