I'm in the process of using their service now. On Monday I submitted all requested paper work including personal information. Since, I've gotten emails from David Rothchild & their Visnova USA corporate compliance team that their working on it. Now I call the *******703 number and its say's it's been Disconnected!. Their is very little communication and the fact that I can't get anyone on the phone is SCARY. At the most this process should take 3days. Or they should be able to explain why it is taking longer. I asked david and he said their a situation. I'll remove this review if the company contacts me via phone not email and tells me what's going on...