michael F.

I placed an order for two items for two items in October, only one item arrived, three weeks later. After several emails they have closed my case without sending the other item I have paid for. I have ordered from ZenPhoto previously and had no problems, although their shipping is very slow.

I ordered a Neoprene cover for my Sony camera from Amazon.com, but it was too small. I emailed Amazon about returning it and received a prepaid UPS label in my email. I took the cover to UPS to ship back to Amazon and received a credit the same day. I love doing business with a company that has great customer service like Amazon.com.

ITechs customer service is one the best that I have used recently. They care about the customer. Thank you iTech.