Ordered Patrol boots for work on 30. Oct. 09, received confirmation that payment had been taken same day. Still waiting for boots to be despatched. Have sent 4 e-mails to enquire and complain with no response! Called customer support line and got recorded message asking me to leave my number so they can call back - Yes you've guessed it -3 days later and no call. Did get a sales/marketing e-mail yesterday! Will not use them again