Michael D.

I ended up here to look up showtimes for a movie today and saw that I could just purchase tickets online. Great. So I attempted to do so but first I needed to register. Fine. First I tried the social login option but it didn't respond to Facebook at all. So now I had to create an account from scratch. Ugh. The hoops these people make me jump through just to see a movie... ridiculous. Now I'm thinking maybe I'll just stream something online or watch Netflix at home. But I proceeded... once I was activated (email is sent to activate account), it wouldn't let me login on a desktop. I clicked login but it simply did not respond. No error message, no time out, just nothing. On a mobile device it worked so I tried to buy tickets there- worst decision of the day. TERRIBLE mobile experience, it was clunky and very amateurly designed - not at all with the user in mind. Once I added my credit card details, and clicked "purchase" I got an error message saying payment could not be processed. So I tried again. Same error message. I've given up. I'm just going to go home and watch Netflix. Another point for Netflix and another loss for the theater business.