I placed an order and was issued a tracking number a few days later. Long story short, just a few weeks later there was no activity on the tracking number past preshipment. I inquired with the company as to if my package even shipped and was assured it was. A few weeks later, still nothing. I was sent a long email assuring me that I was wrong and the package was shipped. 60 days after the initial order I asked one more time for a refund or assistance and was ignored. I filed a claim with PayPal and was refunded after 10 days. The seller did not even respond to my claim.