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Michael D.

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Total Points
81

1 Review by Michael

  • American Trucks

1/25/21

I purchased a roof rack, lift kit and winch from these clowns. The rack was open box and labeled perfect condition. 80% of the rack was missing and they tried telling me that was correct, but would give me store credit if I return it. The package contained 7 five foot tubes for $600. Next up is the winch. I installed it only to find out that motor feed out doesn't work. Now I am waiting to see if they fight me returning this one. I haven't tried installing the lift kit yet. It's real easy to find stuff there but somehow their stuff is broken, missing parts or actually not in stock even tho it's marked as in stock. That will tie your money up. They are horrible to get service from; a Manager was supposed to get ahold of me the day I called on the roof rack. That didn't happen, instead he called me at 7:00 am the next day and left a message. I called the extension and about a week later still nothing. Thanks Crizia. I'm really hoping the aren't any American Truck surprises with the lift kit. You've been warned.

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