Saw an Instagram ad and decided to try Coach Outlet online ordering platform. Waited several days to get the complete wrong shoe. They now have my money and instead of offering customer service and sending the correct shoe ASAP, they say I first have to send their product back which will take several more days... then they will ship out the correct product (several more days). I only pray they get it right this time. I won't order again. I've attached photos below of what I ordered vs what I received.