I bought a bike from this site and had nothing but problems bike was paid in full and shipped when it got to my home it wS missing several parts trying g to get this company on the phone is an absolute disaster and not fair to me the consumer DONT USE TBIS COMPANY THEY DONT STAND BY THE PRODUCT AT ALL AND DONT ASSIST WITH ISSUES GO TO OTHER SHOPS.
This customer had contacted us because the tricycle he purchased was missing parts. Due to Covid, we were slow in responding so rather than wait for us to respond, he went out on his own and purchased parts from another retailer and then sent us a bill. Had he waited until we got back to him, he would have received the OEM parts that he should have. We have since sent him a check for the equivalent amount of what the OEM parts would have cost.
Michael Has Earned 3 Votes
Michael C.'s review of BikeMania.biz earned 3 Very Helpful votes
This customer had contacted us because the tricycle he purchased was missing parts. Due to Covid, we were slow in responding so rather than wait for us to respond, he went out on his own and purchased parts from another retailer and then sent us a bill. Had he waited until we got back to him, he would have received the OEM parts that he should have. We have since sent him a check for the equivalent amount of what the OEM parts would have cost.