Michael B.

I accidentally clicked a button for the add-on "Match Phone". To be honest I don't even remember clicking that button. I contacted customer service to for a refund and to remove this service I never used or wanted. They would not refund me and the kept stating that "it is policy to not issue refunds". I went back and forth with them over this. Since they are a technology company there are no costs associated with whether or not I used the service. Ultimately Match lost a customer Match lost a customer paying $70-something a quarter for $6.62. Do yourself a favor and find a date through a company that actually cares about their customers.