Ordered an item for another person and wanted to include a gift message> not available. Provided the ship to address and paid for the item. My card was charged, but never got a confirmation of the order. I sent 3 messages to "support" and never got a reply. And no phone number available anywhere. I had to call the person that was to receive the gift and told them to be on the "lookout" for the "surprise." The item was delivered, but I never had confidence that it would be because of NO communication from this Company. WORST shopping experience in this modern age. Terrible and low level of service. Be careful... I won't ever return here.
Thank you for bringing this to our attention. We are truly sorry that the service that you received did not make you delighted. We understand your disappointment and apologize for any inconvenience that this may have caused you.
Once again, thank you for your kind patience and understanding.