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Michael B.

1
Level 1 Contributor
Wa

Contributor Level

Total Points
263

3 Reviews by Michael

UPS
  • UPS

4/14/22

First off, the computer system throws you into a rage. Then, if and when, you get a live person, they speak with super heavy accents as fast as they pissibly can, so that its impossible to understand them. I tried explaining to 4 different people that I believe Im being shipping scammed and they just passed me around, ignored what I said 100% and then just started blabering some script. Of course, everytime I was transfered, I had to reexplain again and again. How damn hard is it, to just verify if a package has ever had a real physical scan?
It seems UPS, has zero idea where anything actually is. I can see a label was created, apparently it was picked up, but never made it to the depot? Is the driver stealing packages, or was it never actually shipped? I have no idea, and UPS investigating itself is like thinking Hillary will actually go to jail...

Service
Value
Shipping
Returns
Quality
  • T-Mobile

3/16/22

Ive been a customer since Voicestream. Ive never had too many issues until 5g.
I called in because my service had performance issues. I was told my s6 was too old? I was told I could trade it in, for a new Revel 5g for free. So I said ok. I got the Revel, and it was junk right out the box. I also wasnt provided any labels for returning my phone. I called and asked for labels several times. Finally I was told "just keep it" then, Revel after only 2 or 3 months just had horrible service, tmobile said they would send me a new phone free. I got A32. Awful. Poor reception, terrible wifi, poor screen response awful memory and system and disgusting amount of bloatware takes up full 1/3 of advertised memory which is bull$#*!.
So heres where it gets nasty.
Tmobile uses foreign countries for customer service. The folks have very heavy accents, dont listen to even 1 goddamned word you have to say, and are barely understandable. They also apparently will openly lie, because they are incentives to sell phones, and zero consequences for being dishonest.
Heres where Im at...
I still have my S6. They never sent return label. Now, their story has completely changed, and they claim they never have mailed labels, and I had only 20 days to return phone, so..." theres nothing they can do" I have been charged full price of Revel, remember it was supposed to be a free trade. I have also been charged for the A32 which, was supposed to be the replacement for the dead Revel. And get this... after complaining, I was told that "all they can do is accept the A32 being returned, and they wont CONTINUE CHARGING ME FOR IT, but all, Ive been charged will not be credited or refunded" which would then leave me with no phone, but a phone bill, and Ive been extorted into paying for 2 phones. So too CONTINUE SERVICE, I WOULD THEN NEED TO PURCHASE A WHOLE ANOTHER PHONE...
Oh... and the kicker of it all, turns out theres no 5g towers near me, so tmobile was full of $#*! from the get go. It was their bad service not my s6 that needed upgrading.

Tip for consumers:
Visit their Bellevue Wa HQ, pick any Porsche in the parking lot, smash all the windows and knife all 4 tires, maybe even roll under it, just to see if theres anything electrical looking that can be cut too.
They keep starting every sentence with "sorry about your experience" and end every sentence with "theres nothing I can do".

Products used:
Revel 5g was absolute junk
A32 terrible connectivity

Service
Value
Shipping
Returns
Quality
  • Quora

2/27/21

Conservatives are allowed too be openly attacked. Liberals can literally post pictures of animal abuse and human torture.
As a conservative, all you need to do, too be banned, is use actual facts, too call a liberal on their bs feelz.

Tip for consumers:
Pointless. I genuinely hope an earthquake makes the hq drop, and it smooshes them all.

Michael Has Earned 3 Votes

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