Michael B.

I don't recommend this service. Waste of time and money
Read the BBB reviews before joining. I wish I had.
Yesterday I decide to try your 5-day Trial*
Includes UNLIMITED Reports

3/19/2020 8:48 AM Signed up and paid.
3/19/2020 1:20 PM Canceled
Spoke with customer service JONSEON Called *******081

Address's wrong, phone numbers wrong, No employment History, no pics, licenses not correct.

Did a check on known friends and their info was nowhere close. I can find more info on a Google search, myself.

Sent email to support asking for cancelation confirmation number. As of yet I have no reply and no idea if my account has been canceled.

I don't recommend this service. Waste of time and money
Yesterday I decide to try your instantcheckmate 5-day Trial*
Includes UNLIMITED Reports
Your 5-day $1 Trial Will Last Until 3/24/20!
During your trial you'll have access to UNLIMITED Background Reports.
If you would like to cancel before the trial ends, you may do so for any reason and you will not be charged again. Simply call *******985
OPENED ACCOUNT 2:30 PM 3/19/2020
CANCELLED 2:55 PM 3/19/2020
Address's wrong, phone numbers wrong, NO employment History, no pics, licenses not correct. Did a check on known friends and their info was nowhere close. I can find more info on a Google search, myself.
Sent email to support at instantcheckmate.com asking for cancelation confirmation number. As of yet I have no reply and no idea if my account has been canceled.
"Our number one goal at Instant Checkmate is customer satisfaction. If you wish to cancel your membership, feel free to call one of our excellent member care staff at *******985." Doesn't appear to be the case.

Called Sears for help on a Fridge I purchased a few years ago. I called *******663. 1st agent I couldn't understand at all and she hung up on me. Called back and I could barely understand 2nd agent but she wasn't helpful at all. I Asked for Supervisor 6 times before I was sent to one. Supervisor Renea from Philippines answered but was no help. I asked for Reneas Boss, he said Kian, his supervisor was in a meeting all day.
None I talked to said they had ID employee numbers and No complaint department or process. No complaint phone number, unusual email only *******@customerservice.sears.com
It's impossible to speak to anyone in the US when calling Sears. Sears facebook page was no help either. Spent an hour on phone with no help.
After looking online for Sears complaints, I see why. Sears is not the company they use to be. They no longer care about customer service. This will be my last purchase I will ever make from Sears. There are many other companies that sell the same things they offer. Do yourself a favor and pick anyone else to purchase your products from and forget Sears.

See more complaints here:
https://www.complaintsdepartment.com/sears/
https://www.yelp.com/biz/sears-customer-service-hoffman-estates
https://www.consumeraffairs.com/retail/sears_cust.html