I received a movietickets.com gift card. I tried to use it once, but when I went to the theater, it had no record that I had bought the tickets even though I showed the confirmation that I had printed out. Next I tried to check the balance online to see if it was charged and a message displayed stating that my gift card was invalid. I tried to call customer service, but the phone did not ring. I emailed them, but received no answer. I then filed a complaint with the Better Business Bureau. In a few days, I received an email from the company's CEO, Joel Cohen, asking me to contact him directly by email. I did this and a couple of days later received a call from an underling who admitted there were problems. He assured me that the card was OK and still had the full initial balance on it, meaning, I assume, that the first transaction never actually went through. I looked up the company and found that it is partially owned by Time Warner and AMC Theaters. I should think that both of these big companies would be embarrassed if they knew how awful movietickets.com works and treats its customers. Movietickets.com is limited in theater coverage. Of the dozen or so theaters within a 25 mile radius of where I live, only three accept movietickets.com. If you want to buy reserved movie tickets, I recommend Fandango. It works everywhere. Movietickets.com charges $1 for every ticket it processes. It's not worth the aggravation.