Michael B.

Meineke Car Care Center needs to be shut down. I took my car in for an oil change and left with over $900 worth of parts and labor. My car wasn't driving bad at all before I got there. They talked me into replacing an axle on my front end and buy a set of 4 tires which actually had plenty of tread. They told me my axle was bad and my tires had cracking between the ample amount of treads. The day after having all this work done my car acted like it drove worse than it ever has since I owned it. 2 days later I KNEW something wasn't right but now it was Sunday. I called the shop first thing Monday morning and got my car to the shop. I wondered if it would make it safely and called the shop to see if it should be towed in. Salesman said don't worry about it and bring it in. We found the lug nuts weren't tightened when they put the new set of tires on. I hadn't even gave authorization to put the tires on, but had discussed perhaps getting new tires for the car. After the salesman promised I could get a $100 rebate after mailing in a form and receipt of the parts and labor I bought, over $900 I never received my rebate. I have called the rebate company, Synchrony Car Care to no avail. Their phone system doesn't allow you to talk to people. Leave messages to no avail. Stay away from Meineke and their promise of any rebates for spending money with them. Bait and switch at it's greatest. My car nearly suffered catastrophic damage and possible damage or death.