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michael b.

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1 Review by michael

U.S. Medical Supplies

  • U.S. Medical Supplies

“Worst customer service I've ever encountered”
6/21/18

I ordered the lift chair because at the time of order they said it would ship within 2 business days and I needed it ASAP. A couple days later I got an email saying it would ship in 18 business days. I counldn't wait that long so I tried to cancel the order.

Good luck with trying to get in touch with this company after placing an order, it can't be done. I emailed them 3 times with no response, so I tried calling. Every time I called I got voice mail and no call back.

I finally filed a dispute with my credit card company to get the order cancelled.

I've done a lot of online transactions and this was by far the worst customer service issue I've ever seen. I can only imagine how screwed a customer would be if they got the chair and had a problem.

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