MICHAEL A.

I had ordered a computer from this company. Their customer service department issued a credit $100 credit to me in an email for a price match.

When I went to use the credit, they said it wasn't available because they had sent me a second email that they couldn't honor the price match because the item that was being price matched was not in stock.

1. The item that they price matched was in stock at the time, that's why they price matched it to begin with. It was sold out when they checked again later, because the item was on sale.
2. They claim that they sent a second email said they could not honor it, but I never received it. Instead, i have TWO emails from them saying they will honor the price match and give me the credit.

If they would not have honored the price match, I could have returned the item and purchased it elsewhere.