I've always had some problems with the quality of their clothes. Though they are always really cute, they are always cheaply made.
They do NOT GUARANTEE DELIVERY. EVER. I would NEVER shop with them again unless it was in store. I had a $300 package that they sent to the wrong address, (after having it removed from their website several times) that I never got, that they refused to reimburse me for. They claimed they filed a report with UPS, ironically they didn't have a record and UPS said they never filed a report.