Micah S.

Received my Just Black Pixel 3 128gb two days ago. The phone loaded, however the sound on this phone does not work. When I call my friend they only can hear a couple numbers spoken when counting to one hundred. When they speak with the volume all the way turned up, they sound as if they are talking two rooms away through closed doors. Under the listing "Hey, you there! These items are expected to have a moderate level of wear & tear including (but not limited to) scratches, dents, and dings. Outside of their physical appearance, they have been tested to be in full working condition. Batteries are tested to function at minimum 85% capacity."

This phone is definitely not tested or working as a phone, funny I thought a Google Pixel 3 was supposed to work as a phone? I guess due to risk COVID-19 being transmitted they laid off the Woot test monkeys and instead hired some frogs? The item delivery took over 10 days to be delivered so I guess they are now using guppies to deliver the items that appear to only be good enough to serve as over priced door stops! Next time I want a door stop or a phone my time and money would be better spent going to the city garbage dump to pick a couple tin cans and string which work better as a phone then this PHONE "WHICH IS TESTED TO BE IN FULLY WORKING ORDER" - NOT!

I am returning this phone for a refund which I was told will take another 12-15 business days to even hope to get the money back as per Woot SNAIL CUSTOMER service! Shipping takes 5 business days, processing take 5 business days and another 3 - 5 business days for the money to actually be returned to my credit card. This is my first and last business transaction with WOOT! WOOT definitely does not provide the same customer service that I have experienced with Amazon Prime. I have been the biggest fool to try think as a subsidiary of Amazon they would have any customer service. I theorize WOOT rips off your money parks it in some high interest account. So they actually make money off having our money in this account over the period of one month that is the time that will actually elapse between paying for the phone, receiving the phone, returning the phone and getting money back. WOOT does not make money off selling quality items at low prices with specialization in volume! WOOT seems to be the largest rip off racket ever. Stay Clear!