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Mia N.

1
Level 1 Contributor

Contributor Level

Total Points
241

3 Reviews by Mia

  • Groupon

8/6/17

My friend is having twins and I wanted to buy her a beautiful dress for her shower. I found the dress on Groupon and placed the order. However, days later it had not shipped. It was supposed to ship in two days so I called and the order was well they could not give me an answer as to what happened. I was able to get a refund and the money was back in my account in 3 days. I ended up ordering the same dress on Amazon and it was delivered in time for her big shower.

  • Amazon

8/6/17

I have been a prime member for years and always get my items delivered in a timely manner. However, when there are third-party sellers occasionally, there may be a delivery issue but Amazon will fix it promptly.

  • MyFax

8/6/17

I was looking for an e-fax service and came across my fax. Subsequently, my fax had a 30-day free trial and states that you can cancel before the trial period ends to not be charged. Well, I emailed after using one fax which took several tries before the recipient actually received it and I wanted to cancel. Today, I was still charged $10 although I canceled. I called the customer service number only to be told that I would not be getting a refund. After speaking to a supervisor, he agreed to submit a refund to the finance department for approval which will take anywhere between 5-10 business days. I would not advise anyone to use this service because they make it difficult to cancel and do not seem to be in the habit of issuing refunds when necessary.

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Mia N.'s review of MyFax earned a Very Helpful vote

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