Mia M.

We ordered a wheelchair from these folks last year. At the time, I was told that it would arrive in two days. It took a week. I recently had to order replacement leg rests for the second time because the quality is so bad. I made extremely clear that I needed them in two days. Well, today would be two days from when I ordered, and they were just shipped. I was told, when I called, that they'd be to be sometime next week. I have in writing that they'd arrive in two days. The company does plenty of finger-pointing about it being the shipping facility's fault. Honestly, I don't care whose fault it is. Customer service is clearly lacking here.