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M H.

Contributor Level

Total Points
80

1 Review by M

  • FlightCar

10/31/15

My husband has tow company that helps people who lock themselves out of their cars. Recently he went to help someone that lost their key and needed to be let into the car. When he arrived, the customer was bragging that he worked for Flight Car. The customer stated that was driving one of the cars on loan and that he lost the key last night while he was at a bar. Drinking and driving while using a customer's car?! When my husband asked who's car it was the client said "it's a customer's. What they don't know won't hurt them. We just take whatever nicest car we have. It was supposed to be back by 10 am but I'll just say it was being washed or something." This is unacceptable for so many reasons,
In addition to this, I know for a fact that the Flight Car employees drive cars without the owners knowledge because it happened to me. I left my brand new car with this company, noticed the mileage did not add up, and asked that they do not let employees drive my car. It then happened a second time. I had to ask TWICE that my car not be driven. I was not told or given any information about the fact that the employees are allowed to drive the vehicles left with them. I wrote a review about my personal experience but wanted to further validate it with this story.

This last incident confirms my personal experience and that Flight Car is so unprofessional, I don't have words. DO NOT leave you car with them unless you are okay with your car being driven to a bar, losing the key and lying about it.

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