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I have shopped with them in the past and been pleased for the most part. Not any more. Just ordered four items and received them yesterday. All four are very worn and pilled, not to mention old. They had lint and hair on them. The web description was quite misleading. Would have gotten better quality for much less at a thrift store. Thredup prices in general are ridiculous. If you want to return something, they charge you $9! Easier to just donate it. No more Thredup for me.
M H.'s review of thredUP earned 8 Very Helpful votes
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Thank you for your review, M H. We take all of our customer feedback very seriously as we continue to improve our services. We have sent you a private message to make this right. We look forward to your reply.