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Meryl T.

Contributor Level

Total Points
81

1 Review by Meryl

  • Banggood

9/26/16

Ordered a multifunction bag - strap was missing but customer service sent out a replacement. The bag loop broke within 5 weeks. Not happy with the product but customer service gave me a part refund.

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Katherine L. – Banggood Rep

Dear Meryl T,

Thanks for choosing Banggood and we are sorry for any inconvenience we caused. All of our products are checked well before shipping and Banggood always try its best to find the better products with lower price. Please accept our sincerely apology for the substandard quality product and thanks for your kindly understanding about our solution. Please tell us the product name or your order number, we could reflect this situation to related suppliers. Thanks for your kindly cooperation.

Best regards,
Banggood Team

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