Out of 3 orders I've had with this service, one was 30-minutes late. Sure, it wasn't too much important because I had to pass it on the day to come. Still, I know that in case of revision I needed to provide my writer with a new deadline and there was not much time in my pocket. I would need to revise it one more time after the writer. Here's why my feedback remains positive but I add only 4 starts to their raiting.
Dear Merve!
Thank you for leaving your feedback. I found your order. As I can see we have recalculated the price for the order due to the lateness and now you have some money on your credit store. You can use them on your next order as a payment. As we have discussed, we are so glad that you understand the reasons of the situation occurred.
Liza J., Customer Support Representative
Email: support@freshessays.com
Toll free number: 1-800-357-5800