meritte s.

The worst airline ever is the united airline customer service. Even If this airline was free, never take it. I've never seen such bad customer service like that before. They're lazy, disrespectful, careless, and so so very rude! They nearly made my daughter miss her flight even though we arrived over 2 hours early. They made not only us, but many people around us wait in line multiple times and open their bags to throw things out. Not only that, but after telling us our bag was good to go, as we were on our way to the plane, they told us our handbag will not fit and we were forced to leave the whole bag behind. If I could've canceled the whole trip to wait for another airline I would have. Worst experience. Never again.

I placed an online order. I received an email stating my package was delivered. I contacted Fedex, they mad an investigation and didn't find the package. They told me that they contacted the carrier to file a claim. I didn't receive any package and nobody helped me to take my money back. I contacted forever 21 customer service via phone more than 10 times, they hang on my face every time and refuse to let me talk to any manager. They have no respect for any costumer, and they have no honesty. I will never buy anything from forever 21 online. This is THE WORST CUSTOMER SERVICE!