I ordered a dress from them for my daughter's sweet 16. I ordered a purple dress which was a dark purple on the color chart. They sent me an ash purple that is also on the computer chart. I messaged them and they said the color is always off a little from the color's we pick. I told them no the color you sent me was also on the chart. You sent me the wrong dress. I didn't even get a sorry. I wouldn't even give them a star. The right thing would have been to send me the right dress with a return slip to send the other one back.