Thumbnail of user meredithw48

meredith w.

2
Level 2 Contributor
florida

Contributor Level

Total Points
685

6 Reviews by meredith

  • Embassy Suites by Hilton

9/23/21

This a first class hotel. Have stayed in over 50 hotels in last 3 years throughout the country. This is at the top. Vera is wonderful, she works breakfast and is a great chef. Food is perfect, hot and varied. Julie works front desk and took care of everything including finding me a room for virtual last minute call. Rooms are quiet and clean, hotel easy to get to. Happy hour is extended and includes snacks and drinks. Snacks are chees, fruit, etc., not chips. Near shopping and football hall of fame. Recommend highly.

Tip for consumers:
park in back and ask for a room closer to right facing front of hotel.

Products used:
room, dining, happy hour, conference room.

Service
Value
Quality
  • Marriott

8/19/21

This is about Springhill Suites at New Smyrna Beach Florida. It is exceptional at every way. Patsy the piano player is the most wonderful person I have met in 230 days per year traveling. Clean, great breakfast, professional and courteous employees. Stay her

Service
Value
  • Hilton Hotels & Resorts

8/6/21

Rooms are outdated and dark. Furniture is old and dark as well as outdated. Hotel lacks adequate staff to take care of issues. Bugs found in trash can in our room. Never any towels at the pool. Hotel charges $10 for using internet when no one else does. Tv's are out of date. Tv's actually pixilate to the point of not being able to see picture when an airplane goes over. Speaking of airplanes, they fly over at about 1,000 feet from Hotel every 45 seconds from 500am to about 200am. So loud one cannot sleep regardless of the room.

Service
Value
  • Shady-maple

7/16/21

We come here every time we are in area. This time was below average. Food was mostly cold. Quality was very poor. Shrimp were not identifiable looked like processed, Fries, corn, soup, were cold. Grilled chicken was so dry could not eat, Fried chicken was greasy. White fish was cold and old, probably been sitting. Only item of the 15 or so I tried that was really good was the soft serve ice cream-a shame.
Lots of food and choices, but not very good. Bland, cold, and again shrimp looked processed unlike previous visits. Over $34 for two seniors lunch so expectations were not met.

Tip for consumers:
dont bother to go there.

Products used:
various food products

  • Nordstroms

7/2/21

I tries to purchase Estee Lauder concealer from Nordstrom in Los Angeles. Store was out. Clerk stated she would order and have it sent to my home. Upon arrival, the brush was missing and the bottle was half full and clearly marked "TESTER". This was during height of covid in LA-who else used this. I called Nordstrom and they said sent it to them and they would replace only if I sent "TESTER" back. Why is that- hide or eliminate the evidence. They could and did identify purchase and look at pictures. No other comment or offer.
I wrote all 3 Nordstrom brothers Eric, Peter, James (officers) and several other officers of the company. Not a single one provided a response to this health risk, the untruthful clerk or the lack of accommodation by customer service.
This is extremely bad service from a renowned company that sells a product available in many other stores.

Products used:
concelaetr

Service
Returns
Quality
  • Saks Off 5th

12/29/20

They lie to you. I purchased over $1000 of Christmas products for my wife. It took an hour to open an account to get 10% off.
I specifically asked about return since my wife has a 35 year history of returning my gifts. They said she could return and even gave me a "gift receipt" she could use.
When she tried to return them they refused saying tags had to be on product. Whoever heard of leaving price tags on Christmas gifts.
Dont shop here they are underhanded and liars.

Tip for consumers:
Don't listen to anything they say. They lie about return policy. I specifically asked and the customer service manager and clerk both lied about return policy. Stay away.

Products used:
Had to use all of them since they lied about return policy.

Service
Value
Returns
Quality

meredith Has Earned 5 Votes

Meredith W.'s review of nordstroms.com earned a Very Helpful vote

Meredith W.'s review of Saks Off 5th earned 3 Very Helpful votes

Meredith W.'s review of Marriott earned a Very Helpful vote

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6/8/15

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