They lie to you. I purchased over $1000 of Christmas products for my wife. It took an hour to open an account to get 10% off.
I specifically asked about return since my wife has a 35 year history of returning my gifts. They said she could return and even gave me a "gift receipt" she could use.
When she tried to return them they refused saying tags had to be on product. Whoever heard of leaving price tags on Christmas gifts.
Dont shop here they are underhanded and liars.