So I purchased rotors and brake shoes from this company seemed like a deal so I got it.
The person in chat probably a salesman, was nice so I was told what
I needed for my car.
He promised me delivery within 48 hrs maximum 3 days, so when the 4th day
Came no item I called them.
On the 7th day I received a call back informing me they did not know what
Vehicle I was purchasing this for and needed to know the vehicle before they sent the item, mind you I spoke to a rep in their online chat service who made sure I ordered the right item.
The rep started yelling at me when I informed him 7 days later was too long to now call me to ship my order, his attitude was appalling, as he got irate claiming he sent an email one day after the item was purchased, asking the vehicle's model. I asked do you base your entire business on emails?
After much back and forward he sent me a very rude email calling me names saying he would refund me.
Don't ever order from this company online, they have a good appearance but their backend is horrible, 7 days later, my item was not shipped and I was getting my first call. They claimed they refunded me.
I am yet to get my money back
Mercedez T., we are here to help. Can you please provide your seven-digit order number?