Mercedes R.

I have ordered SEVERAL times from this company never having any problems other than long shipping (3 months usually until I received it) now I ordered January 14 but never got my order, at one point i tried emailing them and I was told their email didn't exist even though I was receiving sales advertisements from the same email, then their email worked again and I finally got a response saying they were behind in orders which they always say, and then I'd end up getting my order a month later but this time it's different, now they won't even answer my emails. It sucks too because I have literally never found a product I loved so much, I get at least 10 emails a 10 from them about sales and deals but they can't even send people their orders out. At one point the site even said it was closed temporarily. I'm so frustrated because I really love their products and now they have done this :( I just want my stuff or my money back at least!