ME M.

HORRIBLE CUSTOMER SERVICE
Ordered food via this company and it was a disaster. They have no control over the restaurants they pickup from. I. e., they won't even call the restaurant if they are running late, my food arrived sooooo late; I had to call the restaurant and deal with them. When I called them to find out where my order they said they would resend by now its 1pm (I placed my order at 12pm). Finally 30 min later I was called and told that the food was 'here" downstairs. I went down and no one was there, I even checked with security and was told that no one was came. I called the restaurant, who then got the delivery guy on the phone who kept saying that he was outside (this went on for at least 5 min), finally he pulled up with my food on his bike. What a bunch of liars. Anyway, delivery.com did nothing, not even a reduction of fee because, my sushi was warm, soup was cold and gyoza was cold. I closed my account and will be disputing with bank.