DO NOT BOOK WITH THIS COMPANY. They are state sanctioned con artists as they are not registered with any regulatory bodies and do not have to give you a refund of your deposit.
I paid £110 DEPOSIT OF the £329 job cost. I cancelled the job less than 24 hours later.. They said they won't give me a deposit back in physical form but would keep the money on thier system! I told them it's due to personal circumstances.. And that I need those money as I have two small children and pregnant. And they point blank refused and said I need to provide proof!
They have no one you can talk to.. No supervisor.. No complaints procedure. I even called trading standards and I was told there is nothing they can do because they wrote it in small print terms and conditions!
You would think that they would tell you such an important information before you make a booking.
I WONT BE GETTING MY MONEY BACK.. IF YOU WANT TO KEEP YOURS DONT BOOK WITH ANYVAN ! ALSO READ OTHER FRIGHTENING REVIEWS FROM CUSTOMERS WHO HAVE HAD THE COMPANY has Sent OUT THIEVES AND ROBBERS TO STEAL FROM YOUR HOUSE! And you won't get refund, compensated or anything.
This is real customer review.. Not the pile of paid lies they have on this website.